What you can request
You may request deletion of your account, deactivation of access, correction of inaccurate data, export of certain records, withdrawal from marketing, or removal of optional data that is no longer needed.
Some records cannot be deleted immediately where they are required for security, accounting, dispute resolution, legal compliance, fraud prevention, or estate audit trails.
How to request deletion
Email support@insydeapp.com with the subject “Data deletion request”. Include your name, phone/email used on INSYDE, estate name, unit or role, and the data you want deleted.
We may verify your identity before acting. If your estate controls the record, we may need approval or coordination with the estate administrator.
Timeline
We aim to acknowledge deletion requests within a reasonable time and complete eligible requests as soon as practical, subject to verification, estate coordination, backups, and legal retention requirements.
After deletion
Deleted accounts may lose access to resident services, payment history views, gate-pass tools, notifications, wallet functions, WhatsApp support, and estate communications.
Residual copies may remain in backups for a limited period until backup rotation completes, but they will not be used for active service except restoration, security, or legal reasons.
Contact INSYDE
For legal, privacy, security, data, or account requests, contact support@insydeapp.com.